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Delivery & Returns


UK MAINLAND

We provide a Next Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

The delivery charge is FREE for all orders over £70 (excluding VAT), otherwise there is a £7.99 delivery charge.

The delivery charge for a morning delivery is £25. (Please note that if you order after 12 NOON and select a Morning Delivery your order will not be delivered the following morning but the morning after!).

The delivery charge for a Saturday morning delivery is £30 (you must order before Friday 12 NOON).

 

UK ISLES, CHANNEL ISLES, SCOTTISH HIGHLANDS & SCOTTISH ISLES

We provide a Two Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

Delivery charge is £8.99 per parcel.

 

NORTHERN IRELAND & REPUBLIC OF IRELAND

We provide a Two Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

Delivery charge is £8.99 per parcel.

 

MAINLAND EUROPE

We provide a 4-6 Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

Delivery charge is £11.99 per parcel.


REST OF THE WORLD

We provide a 7-11 Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

Delivery charge is £59.99 per parcel.


RETURNS

If you have received an incorrect or damaged product then please contact us so we can arrange for a replacement to be sent out.

If you have changed your mind regarding a purchase, then please contact us within 14 days of purchase for a refund. If you contact us after this time we may not be able to accept the return.

Goods must be unopened - we cannot collect or refund products which have been opened because we will not be able to re-stock / re-sell them.

We can arrange for the collection but there will be a £30.00 collection charge – we will deduct this charge from your refund. Please note that even if we are delivering to you again there will still be a collection charge - collections and deliveries work separately with the courier we use (DPD). You can also arrange for the delivery of goods back to us using your own courier.