+44 (0)20 3006 2432
info@packagingenvironmental.co.uk
07307 850 541 - MESSAGE ONLY
CLICK HERE TO OPEN A CREDIT ACCOUNT
FREE DELIVERY ALL MAINLAND UK ORDERS OVER £90 EX VAT

Delivery & Returns

UK MAINLAND

The current estimate for UK deliveries is 1-3 working days.

UK Mainland order deliveries are FREE for orders over £90 (excluding VAT). For all orders under £90, there is an £8.99 + VAT delivery charge.

Pallet delivery (3-5 working days) is available for UK Mainland customers to select when ordering online at £45 per pallet. Orders over £500 qualify for free pallet delivery.

If you're non-UK Mainland based and are interested in ordering by pallet, please call +44 (0) 20 3006 2432 or e-mail info@packagingenvironmental.co.uk for details.

We provide a UK Mainland Saturday delivery service for £30. All orders for Saturday delivery must be placed by 11 am on Friday before.



UK ISLES & CHANNEL ISLES


We provide a 3-5 Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).


The delivery charge is £10.99 + VAT per parcel.



SCOTTISH HIGHLANDS & SCOTTISH ISLES


We provide a 3-5 Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

 

The delivery charge is £12.99 + VAT per parcel.


 

NORTHERN IRELAND


We provide a 3-5 Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

The delivery charge is £10.99 + VAT per parcel.

Please note we do not deliver to the Republic of Ireland.


MAINLAND EUROPE

We provide a 3-5 Working Day Delivery Service to mainland Europe (except for France, Germany and Netherlands  - please see links for these stores below where delivery is free) on all orders placed before 12 NOON (Monday - Friday).

The delivery charge is £11.99 per parcel.


France  - https://packagingenvironmental.fr

Germany  - https://packagingenvironmental.de

Netherlands  - https://packagingenvironmental.nl


REST OF THE WORLD

We provide a 7-11 Working Day Delivery Service on all orders placed before 12 NOON (Monday - Friday).

The delivery charge is £59.99 per parcel.


RETURNS

If you have received an incorrect or damaged product then please contact us so we can arrange for a replacement to be sent out.

If you have changed your mind regarding a purchase, then please contact us within 14 days of purchase for a refund. If you contact us after this time we may not be able to accept the return.

Goods must be unopened - we cannot collect or refund products that have been opened because we will not be able to re-stock / re-sell them.

We can arrange for the collection but there will be a £15+ VAT collection charge for up to 10 boxes and £30+ VAT for more than 10 boxes – we will deduct this charge from your refund. Please note that even if we are delivering to you again there will still be a collection charge - collections and deliveries work separately with the courier we use (DPD). You can also arrange for the delivery of goods back to us using your own courier.

It is customers’ responsibility to check their orders upon delivery.

If an order is incomplete, incorrect, or damaged please contact us asap and no later than 14 days after the delivery to be able to resolve the issue.

 

WHAT DO WE MEAN BY 'WORKING DAYS'?

If you have ordered before our 12:00 cut-off. The 1st working day is tomorrow (Monday – Friday).

If you have ordered after our 12:00 cut-off then the working days begin the 1st working day after tomorrow (Monday – Friday).

Working day means Monday – Friday excluding bank holidays.


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